FAQ’s

Print:

What resolution should my images be?

For best results, we recommend having a resolution of 300 dpi. If your image resolution is lower than 300 dpi, we can’t guarantee the quality of your printed piece.

What is the typical turnaround for a project?

At TGI, we are known for our quick turnaround time. For standard print jobs, we can turnaround in little as 3 business days after the approval of proof is received. More intricate or advanced printing projects may take longer. Orders and artwork must be received by 5pm. If they are received later than 5, we will treat them as though they were placed the next business day. If you need a different turn around time than what is available, call us and we will do our best to accommodate you.

What Print Services do you offer?

We offer a variety of printing services, ranging from business cards to Vehicle wraps. We can print on almost anything! If there is a specific printing material you are looking for, we would be happy to help.

Will you store my files so I can reorder later?

Absolutely! Print files are safely stored in our archives for a few years. However, we strongly encourage you to store your print files locally so that you will have regular access to your print files when modifications are needed.

Logistics:

Do you offer mailing services?

Yes, TGI offers mailing services as part of our print offering, as a standalone service, or as part of our Cross Channel Marketing campaign serves. We can print it – we can mail it  – and even e-mail it! It’s easy- just email us your mailing list, and when you want your project to mail. Leave the rest up to us!

What are the costs of shipping materials?

Shipping costs vary greatly and are based on weight, size, destination, frequency, and shipping methods. As a guide we instruct clients to review the USPS Postage Price Calculator. It is a good reference point for shipping many types of materials: http://postcalc.usps.com/

What do I do if I run out of storage space for my Marketing pieces?

TGI offers complete suite of warehousing services. From printed materials, to promotional gear to electronic warehousing, TGI houses it all. Our automated Inventory Management Systems help enterprises control and monitor usage that helps reduce dependency on corporate resources.

Will I need to go through the ordering process every time I need Marketing materials?

TGI makes the ordering process painless for you. TGI’s MarCore Marketing Portals make it so easy for sales reps, brand teams, franchisees, and partners to order customized materials on-demand 24/7, all while YOU control content and templates. TGI streamlines inventory, kitting and delivery of all your documents and promotional material – saving you time, money and hassles.

Marketing:

Who is a typical TGI client?

TGI is a full service, business-to-business marketing communications company. We serve a wide range of clients in the Pharmaceutical, Retail, Financial and Manufacturing industries, just to name a few. We serve small businesses and large Fortune 500 companies, even schools and Universities. Everything we do is fine tuned to fit your industry, your company, your budget and your goals.